Our industry has recently come under fire with the result that buyer agent compensation is no longer the certainty it once was for residential agents. Surveys show agents are seen as lazy, not very smart, overpaid, and only concerned with commission and this is reflected in the 13% customer retention rate. This class shows you how NOT to be seen that way and how to get the buyer brokerage agreement signed. You will learn to do more than just build rapport and ‘fake it till you make it.’ You’ll learn what you need to know to be seen as a market expert, how to gauge where the market is and where it’s going and how to build the credibility and trust necessary to have a customer happy to pay the commission. (Yes, you read that correctly!) You’ll receive tools needed to hold yourself accountable and establish standards for doing business.