As agents and brokers, we must be competent in completing the promulgated forms. While completing the forms it is the agent’s fiduciary duty to help their clients understand their options Often times, there are miscommunications between agents and their clients. To make transactions close smoothly, agents and brokers will offer part of their commission to make the deal work. In other words, a commission-ectomy occurs. This course will cover the problem places in the promulgated forms. By learning to set expectations and provide explanations, both the principals and their agents will be able to complete the transaction without having to make concessions.