Historically, buyers and sellers choose their real estate agents based on the “like, know, trust” factor; however, social media and online tools have given them a voice like never before, and they want more! The only way to give customers more in real estate is by serving them vs. selling them, which is a long-term approach that really focuses on building relationships. In this class, real estate agents will learn the five steps to serving their customers before, during, and after the real estate transaction in an effort to capture repeat and referral business for years to come. 1 HR CE